Privacy Policy

June 4, 2026

Effective July 5, 2021. Updated Jun 04, 2026

Privacy Policy

Rose & Pearls LLC (“Rose & Pearls,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.theroseandpearls.com, engage with our services, subscribe to our communications, attend events, complete forms, or otherwise interact with us.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect information about you in various ways, including:

1.1 Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Mailing address
• Business name
• Business information
• Social media handles
• Information submitted through forms, surveys, registrations, consultations, applications, or service requests

1.2 Financial Information

If you purchase services or products from us, payment information may be collected through third-party payment processors. We do not store complete payment card information on our servers.

Payment processing providers may include:

• Stripe
• PayPal
• Square
• Other authorized payment processors

Please review the privacy policies of those providers for additional information regarding their data practices.

1.3 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Access dates and times
• Pages viewed
• Referring websites
• Website usage and engagement data

1.4 Marketing and Communication Data

We may collect information regarding:

• Email opens
• Link clicks
• Website visits
• Form submissions
• Marketing preferences
• Event registrations
• Download activity

HOW WE USE YOUR INFORMATION

We may use your information to:

• Provide services and fulfill requests
• Process payments and transactions
• Deliver purchased products or services
• Respond to inquiries
• Schedule consultations
• Manage client relationships
• Improve our website and services
• Send newsletters and marketing communications
• Promote events, programs, and offers
• Conduct internal business analysis
• Prevent fraud and unauthorized activity
• Comply with legal obligations

EMAIL MARKETING AND COMMUNICATIONS

Rose & Pearls LLC uses Brevo and other communication platforms to manage email marketing campaigns, newsletters, client communications, event registrations, automations, and contact management.

By voluntarily providing your contact information through our website, forms, downloads, event registrations, consultations, waitlists, service inquiries, or other interactions, you consent to receive communications from us.

These communications may include:

• Educational content
• Business resources
• Event invitations
• Service announcements
• Promotional offers
• Newsletters
• Client communications
• Administrative notices

Your information may be stored and processed through Brevo and other service providers for communication and marketing purposes.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link provided in our emails or by contacting us at info@theroseandpearls.com.

Please note that opting out of marketing communications does not prevent us from sending transactional or service-related communications including invoices, contracts, appointment reminders, account notifications, client deliverables, or legal notices.

SMS Communications

Rose & Pearls LLC may send text messages to individuals who have provided consent to receive SMS communications.

These messages may include:

• Appointment reminders
• Client updates
• Service notifications
• Event reminders
• Marketing communications
• Promotional offers
• Business-related announcements

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@theroseandpearls.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

DISCLOSURE OF INFORMATION

We do not sell your personal information.

We may share information with:

4.1 Service Providers

Trusted third-party providers that assist us in operating our business, including:

• Brevo
• Website hosting providers
• Payment processors
• Scheduling software providers
• CRM systems
• Analytics providers
• Accounting and bookkeeping providers
• Legal and compliance professionals

4.2 Legal Compliance

We may disclose information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights
• Prevent fraud
• Protect the safety of users or others

4.3 Business Transfers

If Rose & Pearls LLC is involved in a merger, acquisition, sale, or transfer of assets, your information may be transferred as part of that transaction.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use:

• Cookies
• Pixels
• Web beacons
• Analytics tools
• Advertising technologies

These technologies help us:

• Improve website performance
• Understand visitor behavior
• Customize content
• Measure marketing effectiveness

You may disable cookies through your browser settings; however, doing so may impact certain website functionality.

WEBSITE ANALYTICS

We may use analytics providers, including Google Analytics and similar tools, to understand how visitors use our website.

Analytics providers may collect:

• Device information
• Website usage data
• Referral information
• Engagement metrics

You can review Google’s Privacy Policy and available opt-out tools directly through Google.

DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, we will securely delete or anonymize it where reasonably practical.

CHILDREN’S PRIVACY

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

CALIFORNIA PRIVACY RIGHTS

California residents may have rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Know what personal information is collected
• Request deletion of personal information
• Request correction of inaccurate information
• Request access to collected information
• Limit certain uses of personal information where applicable

Requests may be submitted to info@theroseandpearls.com.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon posting to this page. Your continued use of our website after any updates constitutes acceptance of the revised policy.